Retailers are reversing generous returns policies that cost them a staggering $817 billion last year–but consumers still expect easy returns as they plan their holiday shopping

Retailers are reversing generous returns policies that cost them a staggering $817 billion last year–but consumers still expect easy returns as they plan their holiday shopping – Canada Boosts

Returns are the logistics problem no retailer desires to take care of. Just lately, many corporations reminiscent of Zara, H&M, and even Amazon modified their return insurance policies to be far much less lenient by charging for returns or shortening return home windows. What’s worse, many sellers of bigger items, like furnishings, are nixing the…

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